Terms & Policies


I would be grateful if you could notify me as soon as possible if you need to cancel an appointment, so the diary slot can be offered to other clients. Regrettably, cancellations made within 24 hours of an appointment are subject to a 50% cancellation fee.


I ask that you check in no more than 5 minutes before your appointment, please, as I have a limited waiting room area. Please note that whilst I will do all I can to accommodate you, if you are late for an appointment, I may not be able to fit in your full treatment.


Please ensure you notify me of any medical concerns when booking, so I can ensure any treatment you book will be suitable for you.

Terms of website use and privacy & cookies:

For terms of website use, plus my Privacy & Cookies policy, please see here: https://www.lilac-room.co.uk/legal